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Keeling & Associates Assessment

Updates

June 27, 2018

Student Experience Project Manager Update

We are making progress implementing high-priority initiatives for student programs and services by Fall 2018. Many faculty, staff and students are involved in this process. They represent advising, Enrollment Management, Career Center, CASE, MU Connect, SIS, Graduate Studies, IDE, Human Resource Services, Residential Life, Dean of Students, and more.

Below are updates from each project group.

  • Transform student living and learning experiences for new and returning students. (Tyler Page, lead)
    • A group of faculty and staff were brought together to begin discussions on implementation strategies for programming in Residential Life.
    • Residential Life is developing a strategic plan that will emphasize staff roles in building community for incoming and returning students.
  • Create a communications “map” for first year students. (Julie Drury, lead)
    • The purpose of this project is to ensure first-year students receive critical messages related to their success in a timely and strategic way.
    • The project team is in the process of identifying key messages for the first eight weeks of the semester. They are also identifying key faculty, staff and students to help get the messages out.
  • Central repository for student employment and a comprehensive student employment experience (Amanda Purchase Roberts, lead)
    • This project team is working to build on the great things already occurring with student employment.
    • Colleagues from Student Affairs, the Career Center, and Human Resources are discussing the steps necessary to establish the repository in an initial form by the start of the fall.
  • Development of an instructional video for faculty and graduate instructors on facilitating difficult dialogues (Donell Young, lead)
    • This group is working on content for the video, which will be produced by the Academic Support Center.

Next steps:

  • K&A is working remotely with team leaders between visits.
  • K&A will return to campus July 10-12. Team leaders will provide updates on progress, and K&A will provide support to address any issues or challenges.
  • Implementation plans are in progress for current and longer-term student experience goals. The plans include action items, project owners, partners, metrics of success and resources needed.
  • We are working with enrollment management to align the student experience plan with the SEM plan.
June 11, 2018

Student Affairs Assessment Update

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Last week, multiple meetings were held to prepare for the implementation of high-priority initiatives for student programs and services by Fall 2018. K&A made the first of their monthly visits to campus this summer to facilitate or participate in these discussions.

Below are updates on some of the outcomes from the week, as well as plans for the next few weeks as work progresses.

Summer work teams

  • Tyler Page is continuing to lead team efforts to transform the experience of living and learning on campus for new and returning students. Current and planned changes include the formation of residence hall clusters or “neighborhoods” to support community, revisions to RA training, and changes to the registration process. This week, Tyler facilitated a discussion with faculty, advisors, and other colleagues about other ways in which Residential Life can support community, belonging, and students’ learning and development. Work will continue this summer to ensure changes by fall.
  • Julie Drury is leading a work team in creating a communications “map” for first year students. Content for the first two months of the semester will be articulated by the end of July in order to be shared with administrators, faculty, and students. Future phases of communication for the remainder of the academic year will be developed in stages beginning in the fall.
  • Amanda Purchase Roberts is spearheading teams and conversations about building upon Mizzou’s student employment program as an opportunity for both development and campus engagement. She will facilitate additional conversations over the next two weeks with a focus on (1) making employment opportunities more accessible and (2) linking jobs to transferable skills as priorities for implementation by fall.
  • Donell Young identified a group of faculty and administrators to assist in the development of content for a instructional video for faculty and graduate student instructors on facilitating difficult dialogues in the classroom. These stakeholders will be invited to a discussion in the next two weeks to articulate key messaging for the video, and it will be produced later this summer for delivery in the fall.

Next steps

K&A will work with team leaders remotely over the next 2-3 weeks, and will convene meetings with these work teams — and other staff involved in implementation of fall projects — during their next visit to campus the week of July 9.

That itinerary will also include meetings to gather updates on other initiatives that are in progress for implementation by fall, including transformations to welcome week, individual development plans for graduate and professional students, and development of an implementation team and planning process for other, longer-term goals and strategies.

K&A is also working directly with leadership of health, counseling, and wellness services to implement high-priority recommendations from that review, and a number of exciting changes are being developed for the fall to improve access to services. Leadership held multiple extended meetings last week and will continue to convene frequently over the summer to work on implementation, with continued involvement and advisement from K&A.

May 31, 2018

Keeling & Associates Assessment Update

Dear colleagues:

We are pleased to announce that Keeling & Associates has agreed to be strategic partners in developing comprehensive implementation and assessment plans, guiding and supporting the work of project teams, and monitoring the achievement of key milestones for both the student experience project and the health, counseling and wellness recommendations. K&A will work with Mizzou through the end of the calendar year. Their next visit will be June 6-7 to begin meeting with key stakeholders.

Download final recommendations for creating an exceptional student experience

Additional priorities for implementation this summer include a common point of entry for students seeking counseling/mental health care, assuring access to health care regardless of ability to pay, charging and appointing a student health and wellness advisory committee, and more coordinated health education and promotion efforts.

Thanks for your continued support and dedication to these projects.

Jim Spain
Interim Provost and Executive Vice Chancellor for Academic Affairs

Gary L. Ward
Interim Vice Chancellor for Student Affairs and Vice Chancellor for Operations

May 22, 2018

Provost Update: Health, Counseling and Wellness Assessment

Dear campus colleagues,

While partnering with Keeling & Associates to evaluate opportunities to enhance the Mizzou student experience, a decision was made to also review how we meet students’ health and wellness needs in order to remove barriers to learning and support student success.

On Friday, Keeling & Associates presented preliminary findings and recommendations from the health, counseling and wellness assessment.

Download presentation (PDF)

We were very pleased that this process confirmed that we are providing a high quality of services.

We are committed to improving coordination and collaboration across these student service areas. Over the next few weeks, staff and teams will be identified to implement immediate improvements before the fall semester begins.

If you have any questions about this project please contact Ashli Grabau, senior assessment and planning consultant, at grabauash@missouri.edu or 573-882-2014.

Sincerely,

Jim Spain
Interim Provost and Executive Vice Chancellor for Academic Affairs

May 17, 2018

Student Affairs Assessment Update

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Thanks to all who attended the Keeling & Associates presentation and open forum today.

Download presentation (PDF)

K&A will present results of the health, wellness and counseling assessment at an open forum tomorrow.

Next steps

  • The advisory group and working group co-chairs will finalize goals and strategies to be integrated into the summary of recommendations for the interim vice chancellor and interim provost.
  • The implementation planning process will be defined by early June — including individuals and offices accountable — so that development of short-term strategies can occur during the summer for launch by Fall 2018.
  • Planning for longer-term strategies will occur during the 2018-19 academic year.

AnchorHealth, Counseling and Wellness Open Forum

Please join K&A tomorrow for a second open forum, where they will share the results of the health, counseling and wellness assessment commissioned by Interim Provost Jim Spain.

Friday, May 18
10-11 a.m.
Wrench Auditorium (updated location)
Memorial Union
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May 11, 2018

Project Manager Update to Advisory and Work Group Members

  • Advisory group and work groups reviewed K&A’s summary of recommendations for an exceptional student experience for next week’s presentation to Gary Ward, and Interim Provost Jim Spain.
  • Next week K&A will be here. Forum information below. Please encourage colleagues and students to attend.

Student Experience Project Open Forum
Thursday, May 17
Noon to 1 p.m.
Stotler I and II, Memorial Union

Health, Counseling and Wellness Open Forum
Friday, May 18
10-11 a.m.
S204 Memorial Union

May 9, 2018

Student Affairs Assessment Update

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Keeling and Associates will return to campus next week to present results and recommendations from the student affairs assessment and student experience project.

In addition, they will host a second open forum to share the results of the health, counseling and wellness assessment commissioned by Interim Provost Jim Spain.

Please share this information widely.

Student Experience Project Open Forum
Thursday, May 17
Noon to 1 p.m.
Stotler I and II, Memorial Union

Health, Counseling and Wellness Open Forum
Friday, May 18
10-11 a.m.
S204 Memorial Union

About the Health, Counseling and Wellness Assessment

Across the nation, demand for student health and wellness services has steadily increased, and the intensity of the problems students present with has also grown dramatically.

Mizzou has a unique opportunity, within the context of our current efforts to transform the student experience, to review and reimagine how we meet our students’ health and wellness needs in order to remove barriers to learning, improve students ability and capacity to learn, and support their sense of belonging, wellbeing, and success — and to do so in ways that are effective, sustainable, and responsibly steward university resources.

This opportunity, in addition to a request from the Student Fee Review Committee, prompted Interim Provost Jim Spain to ask Keeling & Associates to assess health, counseling and wellness services.

May 4, 2018

Project Manager Update to Advisory and Work Group Members

No major updates this week. Below are the next steps in preparation for K&A’s visit May 16-18, 2018.

  • Work group goals and Fall 2018 strategies are in good shape. The Advisory Group met last week and discussed the work group recommendations.
  • K&A will write up and formalize the overall plan, consolidating the four goals and related strategies based on the advisory group feedback.
  • Advisory group & work groups will have an opportunity to review and comment upon the draft before K&A returns the week of May 14 — either by meeting or remote conversation.
  • On Thursday, May 17, the advisory group will present the overall plan to Gary Ward, interim vice chancellor for student affairs and vice chancellor for operations, and Jim Spain, interim provost. All members of the work groups are invited to attend, but it is not required.
  • An open forum is scheduled for Thursday, May 17, from noon–1 p.m. in Memorial Union, Stotler Lounge I & II. Please invite your colleagues and students to attend to learn more about the student experience project recommendations.
April 27, 2018

Project Manager Update to Advisory and Work Group Members

Overall Updates

  • The advisory group did not have enough time last week to debrief on the work group co-chair presentations. The advisory group scheduled another meeting for next Tuesday morning to discuss their feedback.
  • Dr. Rich Keeling is presenting findings from the initial assessment and progress regarding the student experience plan with Chancellor’s staff on Monday, April 30.
  • Jeff, Clark, and Ashli are meeting soon to identify all current initiatives that align with our goals to be sure that these are included in the overall plan.

Next Steps

  • K&A feels that the work group goals and Fall 2018 strategies are in good shape, and once the advisory group weighs in, they will step in to help us write up and formalize the overall plan, consolidating the four goals and related strategies.
  • Work groups will have an opportunity to review and comment upon the draft before K&A returns — either by meeting or remote conversation.
  • Work group co-chairs will coordinate the meeting.
  • We are working on scheduling K&A’s visit the week of May 14. The advisory group will present the overall plan to Gary Ward, Interim Vice Chancellor for Student Affairs and Vice Chancellor for Operations, and Interim Provost Jim Spain. The advisory group and work group members will be invited and encouraged to attend this meeting.
April 26, 2018

Student Affairs Assessment Update

Keeling & Associates completed their third campus visit last week, which included office hours for students, faculty and staff to meet with Dr. Gage Paine, senior consultant.

The student experience working groups have finalized goal statements and developed potential short and long-term activities to achieve these goals.

The advisory implementation group is reviewing this information and will consolidate final recommendations for Interim Vice Chancellor for Student Affairs Gary Ward in May.

Health, Counseling and Wellness Assessment

Across the nation, demand for student health and wellness services has steadily increased, and the intensity of the problems students present with has also grown dramatically.

Mizzou has a unique opportunity, within the context of our current efforts to transform the student experience, to review and reimagine how we meet our students’ health and wellness needs in order to remove barriers to learning, improve students ability and capacity to learn, and support their sense of belonging, wellbeing, and success — and to do so in ways that are effective, sustainable, and responsibly steward university resources.

This opportunity, in addition to a request from the Student Fee Review Committee, prompted Interim Provost Jim Spain to ask Keeling & Associates to assess health, counseling and wellness services. K&A completed meetings and interviews to support the project last week, and a report is anticipated in May.

Working Group Goal Statements

Academic Success
Co-chairs: Mary Stegmaier, Donell Young
Empower students to develop their strengths and pursue their interests in careers and continued education through a holistic, inclusive, and challenging academic experience.

Thriving and Engagement
Co-chairs: Bethany Brook, Lynne Reeder
Embolden all students to thrive by engaging them in Mizzou’s varied opportunities for accessible support, community, and mentorship.

First MU Year
Co-chairs: Leigh Neier, David Rielley
Empower every first year MU student in creating their path to personal and academic success.

Residential Life Experience
Co-chairs: Steve Keller, Tyler Page
Transform residential life into a comprehensive, multi-year experience that supports campus community, fosters a sense of belonging, and promotes students’ learning and development.

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April 20, 2018

Project Manager Update to Advisory and Work Group Members

Work Group Progress Updates:

  • The work groups met and finalized their key ideas, short term activities and long-term activities. The work group co-chairs presented to the advisory groups based on the attached worksheets.

Other Updates/Next Steps:

  • The advisory group will meet next week to debrief. They will share their ideas and recommendations with K&A for feedback and edits. More information regarding next steps will be shared next week.
  • During K&A’s next and final visit, the advisory group will present their final recommendations to the Interim Provost and Interim Vice Chancellor for Student Affairs.

Box Folder Additions:

  • Chronicle Article: How Colleges Can Cultivate Students’ Sense of Belonging
  • Idea Wall Summary
  • First MU Year Experience discussed a “map” as a key strategy. A sample map from the University of Memphis is available to review.
  • Engage is the updated platform that is replacing OrgSync (same company, just new platform). Box contains an update regarding their new CoCurricular Path Framework tool that will be available.
April 13, 2018

Project Manager Update to Advisory and Work Group Members

Work Group Progress Updates:

  • The work groups are continuing to meet and/or reach out to stakeholders to evaluate their ideas.
  • They are also working on completing a worksheet in preparation for their meeting with K&A next week. The work groups will prepare the following for the advisory group:
    • Why is the goal, idea, or activity important?
    • Rankings of the priority of the activities listed for completion by Fall 2018—if only one or two of them can be accomplished, which ones have priority?
    • What are the most important challenges they anticipate in accomplishing the activities listed, and how do they suggest the campus address them?

Other Updates:

  • During K&A’s visit next week, senior consultant Dr. Gage Paine will hold office hours on Friday morning for any staff, faculty, or students who would like to meet and discuss the student experience project, offer feedback or input, or ask questions. The schedule is full.
  • Richard Keeling will meet with the SEM large group on Wednesday to provide an update.
  • Interim Provost Jim Spain has asked K&A to conduct a review of health, counseling, and wellness services, and K&A will be facilitating meetings and interviews related to that project next week, as well.

Co-Chairs Call to Action:

  • Complete working group worksheet
  • Continue to vet ideas
  • The social justice center staff meet during K&A’s next visit. While K&A is unable to meet with them due to the schedule, the centers welcome any work group members to attend and gather feedback. Please contact Laura Hacquard (and copy Ashli Grabau) if you plan to attend.

Next Steps:

  • K&A’s next and final visit will be the week of May 14, at which time the working groups will need to have completed their process, and the advisory group will present their final recommendations to Interim Provost Jim Spain and Interim Vice Chancellor for Student Affairs and Vice Chancellor for Operations Gary Ward.
April 6, 2018

Project Manager Update to Advisory and Work Group Members

Work Group Progress Updates:

  • Goal statements were revised by K&A (see attached). The groups will respond and react and spend a little time at the next meeting with K&A to reach consensus on the goal statement.
  • Work groups are meeting in preparation for the next K&A visit and vetting their ideas with stakeholders.
  • First MU Year met yesterday to further conceptualize their ideas. They also discussed and refined their goal statement based on K&A’s changes.
  • Academic Success members are vetting their ideas with various stakeholders. Donell and Mary met with the Diversity Committee for Faculty Senate and will meet the Academic Affairs Committee as well. They are also reaching out to students and staff via the member’s various connections.
  • Residential Life Experience has divided into groups of 3-4 to examine their strategies and objectives as they relate to their goal statement. Each group has been assigned a portion of the goal statement, and tasked to develop intentional strategies and measurable objectives aimed to “transform” Residential Life.
  • Thriving and Engagement are meeting next week on April 12th. They have identified 4 key areas to focus on (student employment, building a community that fosters mentorship and community, celebrating a healthy balance, and communication) and are in the process of identifying key stakeholders to reach out to for feedback.

Other Updates:

  • K&A created a map to illustrate how some of our existing planning projects interrelate, and to suggest refinement of focus for particular groups. (see attached).
  • We conducted an Idea Wall yesterday and plan to on Monday as well to gather student feedback regarding the work group ideas. Students are invited to post responses to questions on poster boards as they walk through the student center. Below are pictures from this event. I will work to summarize the information to share with the work groups and advisory committee. The questions are listed below:
    • What would make Mizzou feel like a small campus?
    • What is one thing Mizzou could do to build community?
    • In what ways do you prefer to find out about resources and opportunities at Mizzou?
    • Mizzou has introduced reduced cost housing packages to encourage students to live on campus.  What is something else Mizzou could do to encourage students to continue to live on campus after their first year?
    • What program or resource do you recommend to students who want to improve their health and wellness?
    • What is one thing Mizzou could do to help you explore opportunities for careers or continued education?
  • For K&A’s next visit the week of April 17th, the advisory committee will meet after the work groups meet. The work group co-chairs will attend the first hour of the advisory committee meeting on Thursday, April 19th.

Box Folder Additions:

  • Cluster Residential Life presentation (summarizes the new housing assignment process)
  • Graduate Student Experience Survey
  • Revised Goal Statements

Co-Chairs Call to Action:

  • The Social Justice Center staff meet during K&A’s next visit. While K&A is unable to meet with them due to the schedule, the centers also welcome any work group members to attend and gather feedback.
  • Review the map and discuss with your groups if scheduled. Otherwise, this will be discussed in more detail in your work group meeting with K&A.
  • There is also a panel coming up that may be beneficial to your group regarding the international student perspective, “Stress, Mental Health and Well-Being of International Students at Mizzou.” Contact tofler@missouri.edu for details.

Next Steps:

  • Work group members are vetting ideas with colleagues, students, and other stakeholders.
  • I am working with K&A to finalize visit #3, April 17-20.
March 20, 2018

Project Manager Update to Advisory and Work Group Members

Greetings,

Thank you for all your hard work and dedication to this project and for all the time you dedicated last week during K&A’s second visit. Per Jeff’s and Clark’s request, Eric and I will provide a weekly update to the advisory committee and the work groups. It will include progress updates from the work groups, a list of additions to the box folder, and any requests from K&A. Below is this week’s update. Please note, there will not be an update next week due to spring break.

Work Group Progress Updates:

  • Each of the four work groups now have draft goal statements; K&A is currently in the process of reviewing and suggesting edits to promote clarity and alignment across the four goals.
  • The work groups also discussed initial strategies that might be coordinated or launched in time for the Fall 2018 semester, including, but not limited to, the following:
    • The academic success group discussed existing strategies and new opportunities to help students explore career interests and/or consider the opportunity of graduate study, all in the context of a holistic and inclusive experience
    • The thriving and engagement group discussed comprehensive coordination of student employment and mentorship, as well as modeling the different ways in which students can be “engaged” on campus
    • The first MU year group centered on the idea of mapping communications to students throughout the first year, providing a calendar of select talking points for faculty, staff, advisors, RAs, and others to message to students about programs and resources
    • The residential experience group reviewed progress on operational changes in the residence halls, and opportunities to broaden experiences and amenities, as well as on-campus living for students other than undergraduates
  • The work groups are now entering a phase of testing their emerging ideas with campus stakeholders and will continue to meet in advance of K&A’s next visit to campus the week of April 16.

Box Folder Additions:

  • AdZou Documents: The AdZou project was a journalism capstone project that focused on student communication strategies and engagement. First MU Year Experience and Thriving and Engagement requested these documents.
  • 2017 Student Life Survey Executive Summary: Includes data on engagement, sense of belonging, satisfaction, and more
  • Early Exiters Spring 2017
  • Institutional Integration Mizzou Fall 2017: Confidential survey distributed by Residential Life to residents and non-residents that measures social and academic integration. The findings are used to identify students who may need support transitioning to college. I uploaded the initial findings. I can filter by any of the demographic data provided upon request.

Co-Chairs Call to Action:

  • Please reach out to your student members to engage them in this process, especially if they have not attended meetings. It may be helpful to have a separate meeting (maybe over coffee) to discuss the work group ideas and gather their feedback. This may also help encourage them to attend and engage. Also, feel free to find new students if the original student members are not responding. Please let me know of any new additions or need any assistance.
  • Also, please reach out to the parents that are in your groups, especially if they have not been engaged. Please let me know if you have any concerns.

Next Steps:

  • K&A is mapping our work with the SEM plan and other university strategic initiatives. This will be shared soon to help provide focus to the work groups.
  • Work group members are vetting ideas with colleagues, students, and other stakeholders.
  • Work groups will meet prior to visit #3 to finalize short-term and long-term strategies.
  • I am working on scheduling visit #3, April 17-20.

If you have any questions, please don’t hesitate to contact me.

Sincerely,

Ashli A. Grabau
Senior Assessment and Planning Consultant
Division of Student Affairs
University of Missouri
G206D MU Student Center
573-882-2014
grabauash@missouri.edu

Overview

Mizzou is conducting a comprehensive assessment of its academic and personal support programs and services for students, with the intention of providing a seamless, student-centered experience that contributes to student success and positive outcomes.

Keeling & Associates LLC (K&A) will work with Mizzou to facilitate the assessment and development of a long-term strategy in a transparent, inclusive process that will be informed by the thoughts and ideas of undergraduate, graduate, and professional students; staff; senior administrators; and faculty and academic leadership.

Two overarching perspectives will guide K&A’s work:

  • The value of well planned, coordinated, and implemented student programs and services in promoting student recruitment, retention, persistence, and success; and
  • The importance of thinking differently and embracing change in creating distinctive structures, collaborations, and methods to advance student success and broadly elevate the quality, value, and outcomes of the student experience.

Download the project brief

Timeline

August 2017: Background research
September 2017: First campus visit
October 2017: External research
November 2017: Preliminary assessment and strategic analysis
January 2018: Strategic planning session, priorities identified
February 2018: Advisory and working groups formed
May 2018: Group recommendations to Vice Chancellor for Student Affairs and Provost

Student Experience Advisory and Working Groups

Implementation Advisory Group

Co-chair: Clark Peters, Faculty Council
Co-chair: Jeff Zeilenga, Dean of Students

Sean Brown, Staff Advisory Council, Campus Dining Services
Anjali Desai, Four Front, Senior
Payton Englert, Missouri Students Association, Senior
Brian Fenimore, Parent Leadership Council
Lorna Fenimore, Parent Leadership Council
Lisa Flores, College of Education
Jeni Hart, Graduate Studies
Andy Hayes, Civil Rights and Title IX
Alex Howe, Graduate Professional Council
Bruce McKinney, Mizzou Alumni Association
Nicole Monnier, College of Arts and Science
Pelema Morrice, Enrollment Management
Stephanie Reid-Arndt, School of Health Professions
Amanda Saltijeral, Four Front, Senior
Gary Smith, Emeritus
Bill Wiebold, Faculty Council
Nathan Willett, Missouri Students Association, Senior
Alice Yu, Asian American Association, Junior

Ex-officio
Angela Dahman, communication
Ashli Grabau, project management
Alysha O’Neil, budget and finance

Academic Success

Co-chair: Mary Stegmaier, Truman School of Public Affairs
Co-chair: Donell Young, Center for Academic Success & Excellence and Division of Inclusion, Diversity & Equity

Tina Balser, Student Success Technology
Lissa Behm-Morawitz, Graduate Studies
Matt Bourke, Senior
Solomon Davis, Junior
Jennifer Fellabaum-Toston, College of Education
Lt. Colonel Gary Kerr, ROTC and College of Arts & Science
Barb Hammer, Disability Center
Aliyha Hill, Senior
Christy Hutton, Counseling Center
Rob McDaniels, Career Center
Rachel Orr, Student Success Center
Brenda Selman, Enrollment Management
Laura Skalak, Parent Leadership Council
Mike Skalak, Parent Leadership Council
Clarissa Steele, Graduate
Jonathon Sun, Graduate
Anna Valiavska, Dean of Students (Residential Life)

First MU Year

Co-chair: Leigh Neier, College of Education
Co-chair: David Rielley, Enrollment Management

Alaysia Brown, Graduate
Kristofferson Culmer, Graduate
Nicole Cummings, Sophomore
Chelsea Drake, Inclusion, Diversity & Equity (Multicultural Center)
John Drexler, Parent Leadership Council
Karen Drexler, Parent Leadership Council
Julie Drury, Dean of Students (Accountability & Support)
Leigh Durdle, Enrollment Management
Allisa Foster, Sophomore
Ashley Gangloff, Trulaske College of Business
Bryan Goers, Dean of Students (Engagement)
Julien Grayer, Graduate
Kavita Grewal, Center for Academic Success & Excellence
Kristy Lai Zhou, Senior
Beth Lauchstaedt, Dean of Students (Residential Life)
Chuck May, Enrollment Management
Kathryn O’Hagan, Dean of Students (Fraternity & Sorority Life)
Cecilia Olivares, Student Success Center
Laura Page, Graduate Studies
Leslie Parker, Missouri Students Association, Senior
Sarah Reesman, Intercollegiate Athletics
Doug Schwandt, MU Police Department
Daniel Serres, Sophomore
Ariel Sierra, Missouri Students Association, Senior
Nick Susina, Sophomore
Tiffanesha Williams, Graduate

Residential Life Experience

Co-chair: Steven Keller, College of Arts & Science
Co-chair: Tyler Page, Residential Life

J.D. Bowers, Honors College
Tiffany Bowman, Wellness Resource Center
Gordon Casey, Junior
Elaina Frede, Dean of Students (Residential Life)
Donald Gilliam, Inclusion, Diversity & Equity (Gaines/Oldham Black Culture Center)
Christine Holt, Provost Office
Kim Humphrey, Enrollment Management
Arin Jemerson, Sophomore
Samantha (Sami) Jones, Junior
Julaine Kiehn, Campus Dining Services
Dena Lane-Bonds, Graduate Studies, Graduate
Kara Oberkrom, Dean of Students (Residential Life)
Tom Phillips, Faculty Council
Jonathan Rummel, Dean of Students (Fraternity & Sorority Life)
Jordan Weinberg, Junior
Alek Willsey, Graduate Professional Council, Graduate
Steve Stockman, Staff Advisory Council, Facility Operations Student Auxiliaries
Michael Buschman, Facility Operations Student Auxiliaries

Thriving and Engagement

Co-chair: Bethany Brook, College of Arts & Science
Co-chair: Lynne Reeder, Counseling Center

Claire Adrian, Parent Leadership Council
Matt Adrian, Parent Leadership Council
Miguel Ayllon, International Center
Botswana Blackburn, School of Health Professions
John Blevins, Graduate
Velma Buckner, Inclusion, Diversity & Equity (Gaines/Oldham Black Culture Center)
Alexis Cettina, Junior
Amber Cheek, Inclusion, Diversity & Equity (ADA)
Kenna Cornelius, Dean of Students (Engagement)
Linda Godwin, College of Arts & Science
Heath Immel, Dean of Students
Justin Light, Center for Academic Success & Excellence
Nancy Monteer, Campus Dining Services
Maggie Recca, Junior
Kashmir Redmond, Sophomore
Shane Stinson, Dean of Students (Residential Life)
Jiajun (John) Zhou, Senior

Reports

K&A encourages us to consider the reports they have submitted as a whole and not individually; the project has engaged multiple methods of information gathering in order to give Mizzou as broad and comprehensive a set of findings as possible to help us make well-informed, strategic decisions about our student programs and services.

K&A Project Team

Richard Keeling, MD, principal and senior executive consultant
Gage Paine, JD, PhD, senior consultant and former vice president for student affairs at the University of Texas at Austin
Kyle Hutchison, senior vice president and chief of staff
Angela Harris, JD, consultant and project manager (and Mizzou alumna)
Eric Narburgh, MA, consultant and project director
Daniel Miller, executive coordinator

Contact

Ashli Grabau
Senior Assessment & Planning Consultant
Division of Student Affairs

Phone: 573-882-2014
Email: grabauash@missouri.edu