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Candidate Search: Director of Disability Center

University Title: Director I Student Support Services

Position Title: Director, Disability Center

Job Opening: 31760

Posting Period: Oct. 1 to Nov. 30 (applications will be received until position is filled)

Last Updated: Oct. 2, 2019

Nature of Work

Directs the development and integration of student support services to support the teaching programs of a college or school. Directs financial, operations and personnel activities of a student support services area such as admissions, residential life, counseling services or student employment.

  • Applies understanding of the organization and how own function integrates with others to achieve functional and university objectives
  • Provides technical guidance to employees and colleagues inside and outside the function
  • Guides and assists other managers as necessary
  • Develops and administers policies and practices for the function, aligning with university policies and practices
  • Manages and oversees financial and operational activities of the function
  • Adapts functional plans, priorities. budgets, etc. to meet short- and long-term service and/or operational objectives/goals and address any resource and operational challenges
  • Identifies and solves highly technical and operational problems
  • Understands and recognizes broader impact across the function and university
  • Impacts the team’s ability to achieve service, quality and timeliness of objectives by providing expertise and leadership
  • Guides and influences others either internally or externally to adopt a different point of view
  • Establishes and maintains relationships outside of the function
Key Responsibilities
  • Hire, train, supervise, and evaluate staff, insuring appropriate application of and compliance with requirements of the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act of 1973, and other laws as they relate to services for students with disabilities.
  • Provide consultation for, collaborate with, and serve as liaison to academic units (Deans, Chairs and faculty), advisers and multiple campus departments as well as to off-campus resources to promote and facilitate best practices in meeting the needs of students with disabilities and foster an understanding of the impact of disabilities on students. Provide information to students, prospective students, parents, faculty, staff and others about office services, policies and procedures.
  • Develop and manage annual operating budget; monitor expenditures. Negotiate consulting agreements and oversee contractual and consulting agreements with external service providers to secure needed technology and services. Collaborate with campus colleagues in exploring and developing opportunities for grants/external funding, when appropriate.
  • Direct the development, implementation and ongoing evaluation of program goals, policies, procedures and services. Develop reports related to level and extent of service delivery and communicate program activities, services and outcomes to superiors.
  • Represent the office on campus-wide committees, promoting and facilitating access to university programs and activities for students with disabilities.
  • Promote and facilitate best practices in the delivery of services to students with disabilities. Maintain up-to-date knowledge of emerging issues related to services for students with disabilities; participate in professional organizations and attend state and national professional meetings.
Supervision Received

Completes work guided by policies and university plan.

Supervision Exercised
  • May manage professional employees and/or supervisors
  • Has accountability for the performance and results of a team within own function
Minimum Qualifications

A bachelor’s degree or an equivalent combination of education and experience and at least six years of experience from which comparable knowledge and skills can be acquired is necessary.

Preferred Experience
  • Experience as a director, associate director or assistant director of a department with similar scope and responsibilities
Application Process
  • Apply online: and search for job opening 31760
  • Review of applications will begin immediately
  • Position open until filled
  • Start date is negotiable


  • Search committee appointed.
  • Search committee meets to discuss process, timeline, and desired qualities.
  • Position posted and advertised nationally.


  • Vice Provost screens all applications and refers 10-15 strong candidates to search committee for review.
  • Search committee reviews strong applicants and identifies 6-10 candidates for phone interviews.
  • Search committee chair and 1 or 2 committee members conduct all phone interviews.
  • Vice Provost meets with chair to discuss phone interviews and identify 3-5 finalists for campus interviews.
  • Three to five finalists are invited for campus visits.


  • Campus visits are conducted. Each campus visit will involve several interviews with separate groups of stakeholders over a day and a half. The search committee will meet with each candidate.
  • Search committee meets to identify strengths and weaknesses of each candidate and send to Vice Provost for Student Affairs for review.
  • Vice Provost for Student Affairs meets with search committee to discuss candidates.
  • Offer is extended to successful candidate.
Search Committee

Chair: Michelle Froese, Assistant Director, Dean of Students

  • John Bowders, Jr., Professor & current Co-Chair of Chancellor’s Committee for Persons with Disabilities
  • Amber Cheek, Director, Office of Accessibility & ADA
  • Samantha Craig, Senior Student
  • Philip Deming, Director, Learning Center
  • Christy Hutton, Director, Wellness Resource Center
  • Abbie O’Sullivan, Associate Director, Customer Services & Support Services – IT (Adaptive Computing Technology Center)
  • Megan Stober, Professional Student
  • Carol Twenter, Assistant Director, Residential Life