We know this is an unsettling time and you might have a lot of questions. Our goal is to help you know what to do to protect yourself — as well as the Mizzou community — so we can work together to slow the spread of transmission.

Step 1 – Isolate

If you haven’t done so already, the first thing we need you to do is begin isolating immediately so as to not further expose anyone else to the virus. For many of you, the safest and best place to isolate is at home with your family. This decision may depend on availability of space to isolate or if there is a high-risk family member at home.

Once you are in isolation, do not run errands, socialize or go anywhere. It is important that you stay at home and restrict ALL activities that put you in contact with others.

Once you are home, arrange for food and other necessities to be delivered and left at your door. If you live in Residential Life, a staff member will be in touch with food options. If you live in Columbia but not with Residential Life, we have prepared information about pharmacy and grocery delivery.

Can I safely isolate with roommates?

Yes, it is possible for off-campus students with roommates to isolate by following these steps:

  • Stay in a separate room from other household members.
  • Use a separate bathroom, if possible.
  • Avoid contact with other members of the household. Wear a face covering in any common areas.
  • Maintain 6 feet of distance in shared areas such as kitchens, dining rooms, laundry rooms and bathrooms.
  • Bathroom sinks could be an infection source. Avoid placing toothbrushes, towels and washcloths directly on counters.
  • Don’t share personal household items such as cups, towels or utensils.

Step 2 – Connect with Care Team and case investigators

If you haven’t already, you will soon be contacted by someone with our Care Team, who will help you navigate university resources and policies. They will share their individual work phone and email address with you in case you have further questions; you may reach them weekdays between 8 a.m. and 5 p.m.

If you need assistance, you can also call 573-777-2174. For emergencies after 8 p.m., please call 911. Crisis and consultation services from the MU Counseling Center are available 24/7 by phone at 573-882-6601.

A case investigator will also be reaching out to complete the health investigation, discuss a tentative isolation release date, and answer any questions you have. Your case investigator will be the one who releases you from isolation, when the time comes.

To assist with our contact tracing efforts, please also make a list of those you were in close contact with to share with your case investigator. This will help our contact tracing team notify them quickly. People in your home, your intimate partners and people who were within 6 feet of you for a 15 minute are considered to be close contacts. The list should not automatically include classmates as classrooms have implemented social distancing restrictions that would prevent you from reaching the definition of a close contact, including wearing face coverings and social distancing.

You will likely hear from your Care Team member before a case investigator. That is OK.

Step 3 – Monitor symptoms and rest

There is no specific treatment for the virus that causes COVID-19, but we recommend you rest, drink plenty of fluids and take acetaminophen to reduce fever and pain. Monitor your symptoms while in isolation. Seek prompt medical care if you begin to experience severe symptoms. Remember that you will need to call first.

Please remember that the Centers for Disease Control and Prevention recommends that all people, whether or not they have had COVID-19, take steps to prevent transmission of COVID-19. Wash hands regularly, stay at least 6 feet away from others whenever possible and wear face coverings. Additional information can be found here.